Guys! I need me an aggressive A-Line
bob haircut and complicated Starbucks order, stat. I became that person who
complained to a company today. Honestly, it takes a great deal for me to do
this.
To start out my wondrous day, the
ticket clerk "greeted" me with nothing more than a raised eyebrow and
immediately demanded "I.D." I figure, eh, everyone has shit moods. I
totally get it. But no eye contact during the whole transaction, no "thank
you", even after I smiled to try to spread some warmth and goodness – the most
I could muster up after 4 hours sleep and a dusting of a wine hangover in my
icy cold soul and was nothing but polite to her. Or at least patient without a
scowl on my face. Dammit, I didn't even get a grunt from her!
Like Stephanie from Full House, dude! How rude!
Like Stephanie from Full House, dude! How rude!
This was in the preferred/priority
customer line, BTW. I wasn't in security yet where sadly we've all kind of
become immune/numb to all sorts of exciting and fun, borderline verbal abuse.
Yaaay!
It was a mix of this as well as the
pretty much ghetto surroundings that is now Delta's terminal in LAX that sunk
my shit mood further into the shit abyss. Trash everywhere, ripped-up/nasty
carpet, and, if I do a quick math scan, roughly 50% less seating than needed
for the sheer number of passengers. Total recipe for low-grade depression. And,
yes, I can scan my ticket myself to board the plane myself with your scanner
thing, Patty with Delta who I’m sure you’re a delight at holiday parties and make
a mean sonofabitch of a chocolate chip cookie and such, but no need to be a
glaring cee-word about it. I just thought you kinda did that occasionally,
sorry.
I dunno. I guess what really bugs me
about all this is because, to me, this represents a much, much bigger problem
that seems to be becoming the "new normal" in our society. And I just
can't fuckin’ deal. I can’t let it slide anymore as it gets to be more and more
of a problem. I'm a simpleton who doesn't want to live in a society where we
just treat each other and our surroundings like utter trash.
Anyhow, it would be crazy-easy to
pass this emotional shit-show on to others but I didn't, and it was an internal
fight, dude. It was a difficult fucking mindful ass-fuck of a choice because
emotions are tough to control. They ARE! That’s why everyone’s fucked up. And
we’re all expected to know it all too (but that’s another rant for another
time).
I wanted to sulk. I wanted to “teach
strangers a lesson”. But, no. I continued on the day and let people in in front
of me; I smiled at people (not in a creepy way hopefully) and just overall
tried my mindfully-mindful-mindfulness not to spread the bad-juju-shit-funk-whatever
you want to call it further in this world that needs a ginormous hug.
Oh!!! I almost forgot my point because I’m senile.
I decided to actually Facebook message Delta with my complaints today. Much less words than this, of course, duh, but I tried to Nutshell My Shitshow as politely yet firm as possible.
Delta gets back to me within hours, apologizes, wanted more details, and credited a great deal of miles to my account for the inconvenience.
It’s a small thing, and it’s all corporate, and everything is awful, guys…I know. I KNOW.
But *try* to hang in there. We’re going to need a truly special and patient and weird blend of wonderful type of person to get through this all.
I have no idea what’s going to happen and I apologize for writing the worst long-winded horrid Shel Silverstein story ever but I’m not sure what else to do except love.